We also recommend that you record the password student’s select/or that you assign. We’ve worked with enough schools and classrooms to know that students often can't remember it. (Hey, in a word of virtual logins that all require different combinations, it can happen to the best of us!) We can reset forgotten passwords. However, currently, we have to do that manually. As such, it involves you needing to email us at and someone on our end going in and resetting it - so it can take a day or so - and usually when the kid can't remember it, they're sitting at the computer trying to login!